Shipping Rates & Delivery Times
We offer shipping to the United States, Canada, United Kingdom, France, Germany, Italy, Spain, Portugal, Brazil, and Australia with the following options:
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Free Shipping: This method typically delivers your order within 5–9 business days and comes at no cost ($0).
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Expedited Shipping: For quicker delivery, choose our expedited option, which takes 2–5 business days and costs $22.
Order Processing & Carriers
Orders are processed promptly within 1–2 business days. Please note that any orders placed after 2:00 PM GMT-8 (Pacific Standard Time, Los Angeles) will begin processing on the next business day. Our business days are Monday through Friday.
We utilize a range of trusted shipping carriers for delivery, including UPS, DHL, FedEx, TNT, and USPS. While shipping times can vary based on your specific location, rest assured that all orders are processed efficiently.
Order Tracking
Once your order has shipped, a tracking number will be provided to you via email or made available in your account. Please allow 24–48 hours for tracking updates to appear. It’s important to remember that delivery times may occasionally be influenced by weather conditions or public holidays.
Returns & Fees
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30-Day Return Policy: Your satisfaction is our priority. You may return items within 30 days of receipt if you are not entirely satisfied. For a full refund, items must be returned unused and in their original condition.
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No Restocking Fees: We believe in a straightforward return process. We do not charge any restocking fees. As long as your returned item meets the original, unused condition requirement, you will receive a full refund without any additional charges.
Shipping Delays & Tax Policy
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Shipping Delays: Please be aware that shipping may take longer during busy periods such as holidays or peak seasons, or due to unforeseen and uncontrollable events like severe weather or significant logistical challenges. In such situations, we commit to informing you as soon as possible.
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Tax Policy: You will be pleased to know that no additional tax will be charged at checkout for your purchase. Should you have any tax-related concerns or questions, we recommend contacting your local tax authority for specific guidance.